Check out the frequently asked questions (FAQs) below:
The articles I see are not related to my themes. Why?
SDGinsights is not the same as established search engines. It uses a completely innovative approach to find new ideas and information related to your themes. Rather than drilling deeper into a specific topic – such as with Google for example – SDGinsights takes you laterally into subtly connected areas of sustainable development – exposing you to unforeseen but related topics and ideas of importance to you. This approach takes a little getting used to, especially for new users as you ‘re-learn’ what search can provide.
I don’t get the same articles when I use the identical themes twice. Is something wrong?
SDGinsights continuously looks for new content throughout the internet, analyses it for underlying terms and saves it into a real-time database. Each time a given set of themes is used, that content may have been updated or new connections may have been discovered. That means the order of appearance of articles changes constantly as new content with more significant relevance will be displayed first.
I see an image that does not match the content in the article. Why?
We are sorry to hear that. This should not be the case as we apply stringent criteria in matching an image to an article. Please drop us a note at firstname.lastname@example.org and let us know the article URL, and we will fix it.
How do I edit my profile?
Click on the ‘Menu’ icon in the top-right corner of any page. Choose the ‘Profile’ option.
Who is behind SDGinsights?
DGinsights was developed by Inis Communication, an international communications firm that helps global health and development agencies achieve greater impact and visibility. The original idea was for a tool that we could use to help our clients manage their social media accounts more effectively, and it snowballed from there once we saw the broader value.
Does SDGinsights really use artificial intelligence?
It does actually. SDGinsights uses three technologies to prepare and deliver your personalized edition: A customized web-crawling tool to circumnavigate the entire internet every 6 hours in search of new development-related content; machine learning/artificial intelligence to continuously analyze and characterize the content it finds using phrase analysis and relationship-mapping algorithms; and a novel search tool to relate your themes to that whole corpus of material. Cool aye? Morpheus would be proud.
Do you welcome SDGinsights user feedback and suggestions?
A BIG YES PLEASE! When we set out to develop SDGinsights, we didn’t plan it as a public tool. But the real value was clear as we started using it ourselves. We are delighted to provide it free of charge to users, and will continue to develop and improve it in response to your feedback and ideas. So please ask/suggest/tell us anything through email, social media, skype or send us a postcard – whichever is easiest.
Are there any sneaky hidden costs or user fees?
In a word: No.
Still not what you’re looking for ?
Email email@example.com and tell us about your issues. We will revert to you on your inquiries within 24 hours.